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- Dear 'Your Style' -

"Just wanted to let you know how pleased we are with our new wardrobe doors. They look so good!" J Stewart

"Just wanted you to know how delighted we are with our new wardrobe doors. They are such superior quality and fit to perfection." Mrs S Robertson

"I wish to thank you and all your staff, including the genleman who delivered the doors." N Patel

"The whole process was a pleasure - from first contact right through to delivery"

"I will most definitely recommend your company."

Scotland

Glasgow

Edinburgh

Perth

Information Centre

Your Style Doors manufactures and distributes wardrobe doors to the whole of the U.K. We are a manufacturer, not a reseller (like others you will find on the internet) and this lets us provide you with a quality product at a great price - in a timely manner with friendly and efficient service.!

This area gives information about measuring up for sliding wardrobe doors, lining plates, end panels and fitting. How your order is managed, delivery and our terms are also explained.

How to Measure

We work to the opening width and height of where your doors set will go and certainly, for our installations we always like to 'measure twice and cut once'.

Please click here for our guide: How to Measure for Sliding Wardrobe Doors

If after reading our guide, you have any concerns about your measurements or want any additional comments or advice, please get in touch: 0844 870 0421 or e.mail us at info@yourstyledoors.co.uk

Lining Plates & End Panels

Strike Plates

A strike plate gives a good surface for your doors to butt up to and can also even out any irregularities in the wall surface of your opening.

If you want to use a strike plate at one or both wall ends then we will take this into account based on the opening sizes you have provided. (We make an allowance of 18mm for each strike plate you require.

Strike plates are usually over 2600mm long x 90mm wide x 18mm thick and can be trimmed to suit your opening.

Base Plates

If you want to use a base plate to ensure a good surface for the bottom track (if you are going onto carpet for example) then we will take this into account based on the opening sizes you have provided. (We make an allowance of 18mm for a base plate).

Base plates are usually over 2600mm long x 90mm wide x 18mm thick and can be trimmed to suit your opening.

End Panels

End Panels are used to provide and end point for your wardrobe if, for example, you are only working off one wall.

End panels are usually over 2600mm long x 610mm wide x 18mm thick and can be trimmed to suit your opening.

If you have any concerns about your measurements or want any additional comments or advice, please get in touch: 0844 870 0421 or e.mail us at info@yourstyledoors.co.uk

Fitting Your Doors

Fitting instructions are given with every set of doors. For many openings fitting involves securing top and bottom tracking then putting the doors in place. Please get in touch if you have any queries on fitting: 0844 870 0421 or e.mail us at info@yourstyledoors.co.uk

How Your Order is Managed

When you place your order we issue you with an order confirmation and your order is in progress. Our goal is timely fabrication and delivery of your doors. At the earliest stage we contact you to arrange a mutually agreed time for us to deliver you doors set. We use our own delivery drivers to ensure your doors arrive safely & promptly on the delivery date.

Terms

Our goal is to provide you with a quality product according to the design and sizes you have specified in a timely manner with friendly and efficient service.

We recognize that we both have statutory rights, you as a buyer, us as the product provider.

If there are any aspects of materials or workmanship that are not right then we will replace or repair. If you are not happy with your goods because they do not fulfill our contract and we are unable to repair or replace them then you are entitled to a refund. Return carriage costs cannot be refunded.

We aim to supply our products in a timely manner following order confirmation, Usually within 30 days. We will contact you to arrange a convenient time for delivery of your made to measure doors or other items. If there is a problem with delivery schedule we will get in touch with you to inform you: the reason why and what will be done. Delivery will be made by our own drivers using specially adapted vans for safe transport of your doors and is to the ground floor of the property.

If you need to modify your order we will do this where possible. However, since your doors are made to measure, it is not possible to do this once manufacture has begun.

We quote a standard delivery charge to most mainland locations. Certain areas may incur a slightly higher charge which will be advised at the time of order.

Cancellation, Returns & Refunds Policy

Cancellation
By law, customers in the European Union have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered.

For more information on your right to withdraw from your purchase within the seven working day cooling-off period, visit the Department of Trade and Industry's website at:
http://www.dti.gov.uk/consumers/buying-selling/distance-selling/index.html

Exceptions - customised goods specifically made to order
All goods which can be purchased directly from Your Style Doors using the standard ordering process above are covered by the statutory right to cancellation within seven working days, with the exception of bespoke custom items (including but not limited to custom clothing and pieces of artwork) which have been made to your specification. These items are generally only produced after close consultation with you to ensure your satisfaction, and will be handled by a direct commissioning process.

Defective Goods and Items Damaged in Transit
If your goods are defective or have been damaged in transit, please contact us at info@yourstyledoors.co.uk or telephone: 0844 870 0421 to arrange remediation using the steps below as guidance.

Notification
To notify us of any issues with your product or service, please:

Contact us at info@yourstyledoors.co.uk to notify us of the issue. Though not mandatory, quoting your order number in any correspondence can help us process your return/refund more efficiently.
Enclose a brief covering note with your details. Though not mandatory, enclosing a copy of your order/invoice and/or quoting your order number can help us process your return/refund more efficiently.
Carefully and securely pack the items in suitable packaging to prevent damage during return transit. If possible, return the original packaging.

When returning items you are strongly recommended to obtain proof of posting and keep it safe.

We cannot accept responsibility for returned goods lost or damaged in transit � it is your responsibility to take reasonable care of the goods.
Please note that you will be responsible for the costs of returning the items to us.

We will notify you by email with an indication of how your issue will be dealt with.

Your Style Doors tel: 0844 870 0421 email: info@yourstyledoors.co.uk

'Your Style Doors' is the trading name of TXL U.K Ltd. Company No. 282725 registered in Great Britain

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